Pricing & plans
Straightforward pricing for every Viaxar solution
Licence each product independently or bundle them into a single enterprise agreement. All plans include security hardening, audit logging and regional data residency. Every solution starts with a one-month free trial.
Viaxar Academy LMS
Learning & certification
per learner / month
Train, certify and track workforce development at scale.
- ✓Unlimited courses & learning paths
- ✓SCORM and xAPI support
- ✓Automated certification renewals
- ✓Skill gap reporting
- ✓Minimum 50 learners
Inventra
Stock, vehicle & asset management
per user / month
Stationary stock, vehicle fleet and asset management in one system.
- ✓Stock tracking & reorder alerts
- ✓Vehicle fleet & maintenance logs
- ✓Asset register & lifecycle tracking
- ✓Audit & valuation reports
- ✓Minimum 25 employees
ViaxarHR
Complete HR management
per branch / month
Records, geofenced clock-in, leave and training for your whole workforce.
- ✓Employee records & onboarding
- ✓Geofenced clock-in & attendance
- ✓Leave balances & approvals
- ✓Training & certification tracking
- ✓Dedicated implementation team
Privacy Ghana
Data protection & governance
per month, per entity
GDPR-ready governance, DSAR automation and evidence trails.
- ✓AES-256 encryption at rest & in transit
- ✓DSAR & consent automation
- ✓Records of processing (ROPA)
- ✓Breach workflow & regulator reporting
- ✓Annual compliance review
OmniSupport
Helpdesk & customer support
per agent / month
Standalone ticketing, SLAs and customer portals for support teams.
- ✓Multi-channel ticketing (email, chat, phone)
- ✓SLA management & escalation rules
- ✓Customer self-service portals
- ✓Knowledge base & macros
- ✓Real-time dashboards & reporting
Every plan is billed monthly in Ghana cedis — GH₵ 250.00 per branch, GH₵ 100.00 per user, GH₵ 50.00 per learner, GH₵ 150.00 per agent and GH₵ 1,500 per entity. Premium onboarding is a one-off GH₵ 6,500. Bundle two or more solutions and save up to 20%.
Add-ons
Premium onboarding
One-off GH₵ 6,500
Data migration, integrations and admin training.
24/7 priority support
+15% of licence
15-minute response target with a named success manager.
Pricing questions
Can I combine multiple solutions?
Yes. Bundling two or more Viaxar products reduces the licence cost of each by up to 20%, and everything shares one identity layer and audit trail.
Is there a free trial?
Yes. Every Viaxar solution comes with a one-month free trial, set up on production-grade infrastructure with your own data and configuration, so you can run it properly before any payment starts.
How is enterprise pricing calculated?
Platform fee plus modules, entities and integration scope. Multi-year agreements and public sector pricing are available on request.
Where is our data hosted?
In your chosen region, with single-tenant deployment options for regulated industries and full data residency documentation.
OmniSupport questions
Onboarding, integrations and support levels for our standalone service desk.
How long does OmniSupport onboarding take?
A standard rollout takes 2 to 3 weeks: channel setup and branding in week one, SLA and escalation policies plus agent training in week two, and go-live with hypercare in week three. Premium onboarding covers historical ticket migration from Zendesk, Freshdesk, Jira Service Management or shared inboxes.
Which integrations are included?
Email and web forms, live chat, WhatsApp, Slack and Microsoft Teams, Jira, Salesforce and HubSpot, plus a REST API and webhooks. OmniSupport also connects natively to ViaxarHR, Inventra and Privacy Ghana for shared identity and audit trails.
What support levels are available for OmniSupport itself?
Standard is included at GH₵ 150.00 per agent / month with business-hours coverage and next-business-day response. Advanced adds extended hours and a 4-hour response target. Priority 24/7 adds round-the-clock coverage, a 15-minute response target and a named customer success manager for +15% of licence.
Do you charge for light agents or end customers?
No. Customer portal users and knowledge base readers are unlimited and free. You only pay for named agents who work tickets, and seats can be reassigned at any time.
Can OmniSupport be bought on its own?
Yes. OmniSupport is a standalone solution with a 10-agent minimum, and it can be deployed without any other Viaxar product. Bundling it with another solution still earns the multi-product discount.